A: Please send a " inquiry" on Alibaba for the items you needed, and our sales will contact you within 12 hours they can speack fluently English. Secondly We quote according to your requirements or our suggestions. hirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q2. What about the lead time? A:Sample needs 7 days, mass production time needs 4-5 weeks for order quantity more than 2000pcs
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. For Project order, can you make Lighting Dialux for us? A: Yes, our engineers can make lighting calculation and Dialux for our customers.
Q5.Is it OK to print our logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products? A: Yes, we offer 5 years warranty to our products.
Q7: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.5%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q8: OEM and ODM is accepted? A: Yes, we are your reliable OEM ODM partner in China.
Firstly, send us Brand authorization,
Second, After confirming Brand and authorization, we need to sign Confidentiality agreement to protect your technology right and business information